Terminal emulator licensing doesn’t have to hurt
Licensing used to be a pretty simple thing: companies would pay for a certain number of seats and then install the software. This worked pretty well for many decades. And then the cloud happened – and all the rules changed. After all, without software hosted on-site there’s no simple buy it/install it model anymore.
So what happens now? How can we prevent chaos and uncertainty when there are so many software licensing models to keep up with customer demands and competitive pressure. Subscriptions, pre- and post-paid, usage-based licensing, capacity licensing – the list goes on and on. Our customers tell us they want licensing models that reflect the work styles of their employees, support mobile and remote workers, and be flexible enough to accommodate fluctuating team sizes and structures.
Not surprisingly, one of the most frequent questions we get on our terminal emulation solutions is on licensing. If you attended our recent IBM Systems Magazine Webinar, you heard BerkOne, an IT tax solutions provider, talking about why licensing considerations for their 300+ terminal emulation users were so critical for them.
BerkOne’s previous emulator vendor had a complex pricing structure based on device type. So, BerkOne was required to track whether a particular user was running a Web, Desktop or Citrix client. If the IT team wanted to move a user from one license type to another, they had to consider the different license fees for each device. It was expensive and complicated to manage. With Rocket’s licensing approach, only the aggregate number of users matters because the license costs for each device type are the same. Consequently, if users change devices, there’s no additional cost burden. This structure not only made it easier for BerkOne to manage its users, but it also shaved costs.
Another Rocket customer faced a similar dilemma – as a retailer, they wanted their employees to be on the floor with their customers. To make this initiative cost effective, they moved to a cheaper hardware platform, but also looked into ways to migrate away from Citrix and the additional costs associated with it.Rocket BlueZone gave them the flexibility to deliver a better customer experience without impacting their margins.