Rocket MultiValue Application Powers Multi-Million Dollar Software Division
So who is using a Rocket MultiValue-based app to power their software business?
Surprise, it’s the Rocket MultiValue product group. Rocket Business Connect (RBC) is an online administrative system that helps existing MultiValue partners and customers acquire new product and manage their existing licensed products.
This MultiValue app allows Rocket MV partners and customers to:
- Order new licenses
- Request information on monthly license reports
- Modify their existing license configuration or add additional seats
- Review and finalize their upcoming maintenance renewals
- Download their invoices, query data, resend email confirmations, etc.
- And so much more…
We started building a MultiValue app back in 2002, 15 years ago this month, and rolled it out over the next year to our MultiValue partners and customers. It’s been providing self-service to our partners and customers while evolving to meet the needs of our MultiValue software business.
Vinnie Smith, Managing Director, R&D for Rocket Software was part of the original team and shared with me some specifics about the application and its architecture. Did you know that RBC runs on Rocket UniData and that Vinnie and his team harnessed the power of Rocket SB and Rocket U2 Web DE to build this application?
“Our goal was to develop a self-service application for our partners and customers that was easy to use,” stated Vinnie. For example, our partners and customers don’t need to remember part numbers. “But, the application also needed to be able to handle the complex business rules around a software business with partners, partner end users and direct end users. Today, thanks to the MultiValue data structure that the application is based on (UniData), our partners and customers have access to a complete history of their licenses and maintenance,” continued Vinnie.
Today, our MultiValue-based app supports a multi-million-dollar business and is administered by a team of only three people—a testament to UniData’s low operating costs. In 2015, following our acquisition of D3, we added data regarding these partners and customers and their licenses and maintenance information.
Even more recently, in 2017, we added a new section of Upgrade Resources. Be sure to check out the new orange “It’s Time to Upgrade” box. Click on it and you’ll see Features/Benefits by Major Release, Release Schedules, Product Lifecycle Announcements, and more.