• October 20, 2020

Rocket.Build 2020: Challenging Expectations

There never seems to be enough time in the day to do something extra. The days are filled with meetings and making sure solutions are provided to our customers when they need it. Rocket.Build is the one time of the year when Rocketeers can think beyond their daily work and develop solutions we feel can […]

Rocket.Build 2020: Going Virtual

As a seasoned Rocket.Build participant (I’ve participated every year since its inception), I was initially skeptical when it was announced as a virtual event this year. In the early years, when Rocket.Build was held in a hotel, we spent the week so consumed with our projects that we would stumble upstairs to our rooms in […]

Legendary Help: Keeping benefits running despite historic unemployment

During the height COVID-19 pandemic, millions of people globally were laid off or unable to return to work due to government orders. In order to accommodate these orders and keep people safe, state governments released new funding to provide financial relief to individuals who needed it. These government agencies had to process a record number […]

Announcing Rocket.Build 2020

In a year full of unexpected events, there is one certainty: we must adapt and find better ways to accomplish our goals. Between working remotely and reducing travel, there have been many changes across our organization. But in the face of change and uncertainty, we wanted an important Rocket tradition to continue on. Starting today, […]

Leading With Our Values: How TRUcentrix is Helping Our Community

In March 2020, the entire world was altered. No matter who or where you were, the COVID-19 pandemic marked a collective change—one we may never recover from. At Rocket Software, we pivoted internally as quickly as we could. Within days, we had the infrastructure in place so that our entire team could work remotely. We’re […]

Keep calm – you have good bones

For some time now, we have increasingly heard about the need for disruption and disruptive technologies to drive a wave of innovation across industries and governments. That is often interpreted as management-speak for “replace all of that old ‘legacy’ stuff with some cool new stuff.” But the reality is that the old ‘legacy’ stuff continues […]

Are you ready for the “New Normal?”

COVID-19 has been a sobering reminder of how unprepared we all were, despite the warnings. This has flowed down to the boardroom where executives and leaders have had to deal with unprecedented economic conditions.  For them, traditional crisis response approaches will not be good enough to ensure sustainability, or in many cases, the organization’s survival. […]

What happens when remote work becomes permanent?

As someone responsible for IT security, March 15 brought about a huge change in my department. With the pandemic closing offices and forcing people to stay home, I suddenly had to think about what it means to implement IT security for thousands of remote workers, instead of a handful of office spaces. And as uncertainty […]

IT Priorities During the Pandemic

The worldwide calamity caused by the COVID-19 pandemic has impacted nearly all sectors of business, forcing them to change. In most cases, they have been forced to reconsider their 2020 business plans altogether. For most of you reading this, any projects slated for this year that were eating up sizable portions of your budget were […]

Legendary Help: Adapting the Customer Experience Amid the Pandemic

The global economy is beginning to restart slowly, with businesses opening and individuals returning to work. For many people, they may think that this means life will return to “business as usual.” Unfortunately, for many industries that were forced to close during the first wave of the pandemic—such as retail, restaurants and hotels—business as usual […]