• May 25, 2020

Legendary Help: Powering global supply chains during a time of crisis

Global supply chains were one of the first industries impacted by the pandemic, and they continue to be one of the hardest hit industries. Non-essential manufacturing has slowed down as essential services become prioritized. International borders were also quickly closed as the virus spread, and even though shipping and receiving has been able to continue […]

Mainframes, Freight Trains and Education Pains

By David Robertson, guest blogger When I was in college, I had an instructor that, for all intents and purposes, was viewed as a relic. He was a throwback from a time where there wasn’t a computer that wasn’t made by Honeywell, IBM, or Amdahl. He regularly spoke of a time when IBM was ITR […]

Legendary Help: Ensuring positive customer experiences amid a global pandemic

Throughout the COVID-19 pandemic, hospitality has been one of the hardest hit industries in terms of lost jobs and revenue. With borders closing and stay-at-home orders in place, airlines were forced to suspend or reduce services and hotels experienced the highest number of job losses in the U.S. Overnight, the industry came to a standstill, […]

Changing Priorities: IT During a Crisis

It’s hard to imagine a more unexpected and abrupt disruption to global society than we have now. One of the curious features of the COVID-19 crisis is the way so much of life continues, unnervingly, while so much has fully stopped. For IT, it means critical systems remain critical—possibly more so—while teams are separated, loads […]

Legendary Help: Preparing Public Services for Increased Demand

Across the globe, government services are experiencing an increased demand to connect with public services. As non-essential businesses remain closed and economic downturn looms, more people are accessing social services for government help and benefits. The COVID pandemic has also highlighted an issue that has been threatening government services but was intensified by the pandemic. […]

“Set it and forget it” should not be your approach to cybersecurity

As the world turns to remote working in light of the recent COVID-19 pandemic, cybersecurity is becoming a hot topic. Many businesses were forced to adapt quickly to remote work, without a security plan in place. Other businesses were already set up for remote work, but with an uncertain timeline, some aspects of cybersecurity may […]