• May 25, 2020

Legendary Help: Powering global supply chains during a time of crisis

Global supply chains were one of the first industries impacted by the pandemic, and they continue to be one of the hardest hit industries. Non-essential manufacturing has slowed down as essential services become prioritized. International borders were also quickly closed as the virus spread, and even though shipping and receiving has been able to continue […]

Legendary Help: Ensuring positive customer experiences amid a global pandemic

Throughout the COVID-19 pandemic, hospitality has been one of the hardest hit industries in terms of lost jobs and revenue. With borders closing and stay-at-home orders in place, airlines were forced to suspend or reduce services and hotels experienced the highest number of job losses in the U.S. Overnight, the industry came to a standstill, […]

Rocket Software Phone Calls

Pick up the phone!

In the software business we focus so much on the ones and zeroes that we can forget the most important thing: people. In fact, despite the fact that Rocket Software has created hundreds of technology products, we are still in the people business. That’s because our success depends not on just having great technology, but […]

Rocket at 25: A Penny for Your Thoughts

Surveys. We are constantly bombarded with surveys – after we take a flight, after we check out of a hotel, after we purchase a car, etc. And that doesn’t even count the random ones that show up in our inboxes every day. Which ones do you respond to? Which ones do you ignore? Rocket Software […]

Becoming a social business

Social media can be a great meeting place for businesses and their customers. If you’ve been paying attention to the social space lately, you’ll see a common thread: companies trying to figure out how to connect with customers (and potential customers!).

We’re blogging!

Greetings friends and Rocketeers! This is Rocket’s stealthy blog launch. If you’re one of the lucky few to see this lonely post, just wait! We’re lining up subject matter experts from across Rocket (and the globe!) to offer you insights and expertise raging from big data, going mobile, cloud computing to running a mainframe environment.