• May 25, 2020

Legendary Help: Ensuring positive customer experiences amid a global pandemic

Throughout the COVID-19 pandemic, hospitality has been one of the hardest hit industries in terms of lost jobs and revenue. With borders closing and stay-at-home orders in place, airlines were forced to suspend or reduce services and hotels experienced the highest number of job losses in the U.S. Overnight, the industry came to a standstill, […]

Legendary Help: Preparing Public Services for Increased Demand

Across the globe, government services are experiencing an increased demand to connect with public services. As non-essential businesses remain closed and economic downturn looms, more people are accessing social services for government help and benefits. The COVID pandemic has also highlighted an issue that has been threatening government services but was intensified by the pandemic. […]