• August 14, 2020

Legendary Help: Keeping benefits running despite historic unemployment

During the height COVID-19 pandemic, millions of people globally were laid off or unable to return to work due to government orders. In order to accommodate these orders and keep people safe, state governments released new funding to provide financial relief to individuals who needed it. These government agencies had to process a record number […]

Keep calm – you have good bones

For some time now, we have increasingly heard about the need for disruption and disruptive technologies to drive a wave of innovation across industries and governments. That is often interpreted as management-speak for “replace all of that old ‘legacy’ stuff with some cool new stuff.” But the reality is that the old ‘legacy’ stuff continues […]

Legendary Help: Preparing Public Services for Increased Demand

Across the globe, government services are experiencing an increased demand to connect with public services. As non-essential businesses remain closed and economic downturn looms, more people are accessing social services for government help and benefits. The COVID pandemic has also highlighted an issue that has been threatening government services but was intensified by the pandemic. […]