• May 25, 2020

Legendary Help: Ensuring positive customer experiences amid a global pandemic

Throughout the COVID-19 pandemic, hospitality has been one of the hardest hit industries in terms of lost jobs and revenue. With borders closing and stay-at-home orders in place, airlines were forced to suspend or reduce services and hotels experienced the highest number of job losses in the U.S. Overnight, the industry came to a standstill, […]

IBMi Modernization

IBM i Trends in Modernization for 2017

2016 was a blur of airports and hotels for me as I flew almost 200,000 miles in order to visit with hundreds of IBM i professionals all over the world. One of the hottest trends for IBM i shops is exposing existing IBM i application functions as web services. Many companies I have spoken with […]